SANGAMON VALLEY VIRTUAL ASSISTANT ACADEMY
For good and valuable consideration, Customer agrees to purchase Sangamon Valley Virtual Assistant Academy, a group training program, (“Purchase”) from Company. In exchange, Company agrees to provide the purchased item, with details as outlined below.
Sangamon Valley Virtual Assistant Academy is a training program for virtual assistants.
A. Customer understands and agrees this purchase includes (“Services”):
introduction to graphic design
Instagram for business
c. introduction to calendar integrations
d. email integration and marketing
e. website building and design
f. Quicken basics
g. Introduction to business funnels
h. how to market and run a VA business
B. Customer understands and agrees this purchase does not include:
a. a guarantee of your success as a VA
b. a job following training
Customer has done sufficient research to fully understand what is included in the Services and what is not included in the Services. Customer agrees to be bound by Company’s Disclaimer which is posted here: Disclaimer.
In consideration for the Services provided by Company to Customer, Customer agrees to pay Company a fee of $125 (“Fee”). Customer agrees to make payment via online via Stripe or cash. Customer agrees to be responsible for the full Fee and agrees to pay the full Fee electronically, via Company’s website or Company’s selected third party payment processor or directly to Melissa Ebken, Light life and Love ministries.
Customer shall make payment in full prior to gaining any access to the Services, (If this is not possible, notify Melissa Ebken and agree to arrangements. Failure to pay installments forfeits participation in program.)
A. Social Media Group.
Customer will be granted access to a private group on social media as part of the Services. When participating in the social media group, Customer agrees not to post anything defamatory, harmful, hurtful, harassing or that would constitute cyberbullying. Customer understands that Company has a zero tolerance policy and will immediately terminate Customer’s access if this provision is violated.
C. Access to Company.
During the Services, Company will be accessible to Customer via email at email@example.com. Company will respond as soon as possible, usually within 24 hours, and, if there is unexpected delay, Company will inform Customer within a reasonable time period with an update on when Customer can expect a full response.
NON-DISCLOSURE AND CONFIDENTIALITY.
By participating in Sangamon Valley Virtual Assistant Academy Customer may share private and confidential information with Company and other customers in the group program (“the Group”). Company agrees not to disclose such confidential information to anyone not in the Group. Customer may authorize Company to disclose such information in writing.
A reserved exception to this is if Company is required by law to disclose information shared by Customer, or if Company has a good faith reason to believe that disclosing such information is necessary to protect Customer, Company, a third party, or to respond to an emergency. In such event, Company will limit disclosure to essential information.
Customer and Company agree that neither will engage in any conduct or communications with any third party, whether private or public, designed to disparage the other.
Company owns and maintains all copyrights and intellectual property rights to all of the materials and content in the Services, unless otherwise stated, including but not limited to, documents, videos, audio recordings, worksheets, emails, handouts, recipes, activities, strategies, systems, techniques, logos, trademarks and other proprietary information and original work created by Company, whether created prior to working with Customer or specifically created for Customer.
By purchasing Sangamon Valley Virtual Assistant Academy, Customer is granted one limited, revocable, non-transferable license to view, read, download, print and use the materials and content in the Services, for Customer’s personal benefit only, as directed by Company. All intellectual property rights remain with Company, nothing in this Agreement shall constitute a transfer of intellectual property ownership.
Customer agrees not to copy, reproduce, edit, duplicate, modify, publish, transmit, replicate on another website, create derivative works from, sell, assist in the sale of, distribute, display, perform, provide access to another person, or in any other way, exploit Company’s intellectual property without Company’s express written consent. If a violation of this provision is discovered or suspected, Customer understands that this may constitute infringement and theft of Company’s intellectual property and may be a violation of United States Federal laws. In that event, Company may terminate Customer’s access to the Services, without refund, and reserves the right to prosecute such infringement to the fullest extent of the law.
Customer may terminate and discontinue the Services at any time, for any reason, by providing notice to Company in writing, subject to the terms of this Agreement, but no portion of payments already made will be refunded. If a payment plan has been elected, Customer understands and agrees that Customer remains responsible for any and all outstanding payments, even though Customer has terminated the Services.
If Company is unable to provide Services as outlined above, Company or Company’s agents will contact Customer to reschedule or offer an alternate purchase. If no suitable alternative is available, Customer may be entitled to a partial refund, which may be pro-rated depending on the nature of the Services, at Company’s discretion.
Company’s refund policy is as follows:
Purchase is non-refundable.
Customer understands Company’s refund policy and agrees that no refunds will be given outside of the scope of this policy.
Company may request Customer to provide a testimonial on the Services. Customer understands that there is no requirement to provide such a testimonial and further understands that if Customer declines to provide such a testimonial, there will be no negative consequences or change in relationship between Company and Customer.
If Customer chooses to provide a testimonial, it will be purely voluntary, at Customer’s own discretion. Customer understands that the testimonial, along with Customer’s identifying information may be used in Company’s marketing and promotions, with no financial compensation to Customer, and Company will hold an unlimited, irrevocable, worldwide license in perpetuity to use, publish, distribute or repurpose any information provided to Company as part of such testimonial. Customer agrees to sign a Testimonial Release if requested by Company.
NO GUARANTEES, NO WARRANTIES.
Customer is participating in the Services voluntarily and understands that Company makes no guarantees regarding Customer’s results with the Services.
Customer agrees that Company is not responsible and Customer does not have a cause of action, legal remedy or an entitlement to a refund if Customer does not achieve the desired result upon completion of the Services. Customer agrees that Company is not responsible if there are errors or omissions in the Services.
Customer acknowledges and agrees that the Services are designed to support Customer in reaching goals, but Customer’s success depends on many factors, including Customer’s motivation, dedication, starting point, willingness to be open, honesty with yourself, etc. Customer understands that these factors will impact Customer’s results. Customer acknowledges the Services offer guidance, direction and program materials but do not actually implement anything for Customer. Customer is responsible for producing all results.
DISCLAIMER, FULL DISCLAIMER INCORPORATED BY
Nothing in the Services is intended to constitute or should be relied upon as medical, mental health, financial, business or legal advice. Melissa Ebken, Light Life and Love Ministries provides life coaching information and education. Customer understands that Company does not diagnose, treat, heal, cure or prevent any illness, medical condition or mental or emotional condition and nothing in the Services is intended to diagnose, treat, heal, cure or prevent any illness, medical condition or mental condition.
Company is providing services only in the capacity as a life and success coach and not as a licensed medical professional, licensed mental health professional or licensed business professional. Nothing in the Services is intended to be a substitute for consultation with a licensed medical professional, licensed mental health professional or licensed business professional. Customer is encouraged to consult with a licensed medical professional, licensed mental health professional or licensed business professional to review and advise Customer on Customer’s specific situation.
Customer has read, understands and consents to be bound by Company’s full Disclaimer, located at the bottom of the website www.lightlifeandloveministries.com, which is incorporated here.
ASSUMPTION OF RISK.
Customer is entering into this Purchase voluntarily at Customer’s own free will. Customer understands that the Services may include participation in lifestyle strategies including diet, exercise, movement elements or financial, business or career strategies, which include inherent risks of harm, illness, injury and other negative results. Customer confirms that during participation in the Services, Customer will always have the opportunity to consult with a licensed medical professional, mental health professional or licensed business professional before acting on any content in the Services. If Customer chooses not to consult with other licensed professionals and chooses to act on any content in the Services, Customer agrees that Customer is acting voluntarily and assumes all risks of use or non-use and agrees not to hold Company responsible for any harm, illness, injury or other negative results.
LIMITED LIABILITY, INDEMNIFICATION.
DISPUTE RESOLUTION, LITIGATION EXPENSES.
Should any dispute arise between Customer and Company, it would be preferable to work it out amicably, but if that is not possible, then Customer agrees that the dispute will be resolved by Arbitration, by the American Arbitration Association, in Sangamon County, Illinois. Customer agrees to participate in the arbitration process in good faith, and further agrees that the decision made by the Arbitrator is binding, not subject to appeal, and enforceable in any court of competent jurisdiction as a judgment of law. Customer understands that any claim must be commenced within one year of the date of the grievance or forfeited forever.
Customer understands that the only remedy that can be awarded through Arbitration is a refund of payments made to Company. NO AWARD OF ANY CONSEQUENTIAL OR ADDITIONAL DAMAGES MAY BE AWARDED TO CUSTOMER.
ENTIRE AGREEMENT, WAIVER, MODIFICATIONS,
Melissa Ebken, Light Life and Love Ministries
PO Box 414
Illiopolis, IL 62539